TRAVEL REGULATION INSOLVENCY PROTECTION
Holidays booked after 14/09/2020
Your Financial Guarantee: In order to provide clients with complete peace of mind, The Adventure Tour Company is a member of Protected Trust Services. Your money is held in a trust account and is used for the purpose of fulfilling your booking. For more information on Protected Trust Services and how they protect your money please see the following link.
Holidays booked before 14/09/2020
The Adventure Tour Company (TATC) t/a Off the Map Travel (OTMT) is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with The Adventure Tour Company (TATC) t/a Off the Map Travel (OTMT) are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of The Adventure Tour Company (TATC) t/a Off the Map Travel (OTMT). This insurance has been arranged by Towergate Chapman Stevens through Zurich Insurance PLC.
In the unlikely event of Insolvency, you must Inform Towergate Chapman Stevens immediately on +44 (0) 1932 334140 or by email at [email protected] Please ensure you retain the booking confirmation form as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.